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BrighterMonday · Recruitment / Marketplace · 2023

A significant uplift in completed candidate profiles

Data-driven funnel optimisation to connect employers with job-ready talent across East Africa.

signallabs
Email + retargeting rebuilt
Funnel
Optimised for complete profiles
Quality

The challenge

More sign-ups weren't the problem. Candidates who never completed their profiles were invisible to employers.

The insight

Optimising for the right action — a complete profile, then an application — matters more than raw sign-up volume.

What we did

  1. 01Analysed user behaviour through the sign-up funnel.
  2. 02Rebuilt email marketing sequences around profile completion.
  3. 03Re-targeted drop-offs with campaigns designed to finish the job.

The result

The campaign produced a significant uplift in complete-profile metrics — higher-quality candidates for employers.

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